Contact Brent Family Front Door if you are concerned.

If you believe a child is in immediate danger you should phone the police – call 999

If you have any concerns about a child being harmed or risk of harm please contact us:

• Contact the Brent Family Front door on 020 8937 4300 (option 1) to discuss your concern.

• If you are calling outside normal office hours (9am – 5pm) please call our emergency duty team on: 020 8863 5250.

• If you are a member of the public, you can complete a child concern report – please. send us this online report form if you are worried about a child’s safety. Please supply as much information as you can.

• If you are a professional you can complete the child concern report for professionals – not for public use.

If you do not feel comfortable about telling us, or you are not sure if you are right, you can also speak to a police officer, teacher, health visitor, doctor or the NSPCC. The most important thing is to tell someone who can help.

WHISTLEBLOWING

Where a staff member feels unable to raise an issue with their employer or feels that their genuine concerns are not being addressed, other channels are open to them.

NSPCC Whistleblowing Advice Line:

• NSPCC whistleblowing advice line is available. Staff can call 0800 0280285 – 08:00 to 20.00, Monday to Friday and 09.00 to 18.00 at weekends.

• Then email address is: help@nspcc.org.uk

• Alternatively, staff can write to: National Society for the Prevention of Cruelty to Children (NSPCC)Weston House, 42 Curtain Road, London EC2A 3NH.

Ofsted Guidance

Ofsted provides guidance on how to make complaints about a childcare provider: Complaints procedure - Ofsted - GOV.UK (www.gov.uk)

General Guidance

General guidance on whistleblowing for employees.